FOOD & BEVERAGE TEAM MEMBER - PSM Icehouse Sports Facilities Management, LLC LOCATION: Fort Wayne, IN DEPARTMENT: FOOD & BEVERAGE REPORTS TO: FOOD & BEVERAGE MANAGER STATUS: PART-TIME (NON-EXEMPT) ABOUT THE COMPANY: PSM Icehouse is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Fort Wayne, IN. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. PSM Icehouse is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Food & Beverage Team Member is responsible for providing efficient food services procedures to be used in all food areas and to assist the Food & Beverage operations in daily preparations and execution of events. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: • Assist customers as needed with outstanding customer service • Operate an electronic cash register and credit card machine • Perform basic mathematical computations • Balance drawer and manage daily income • Communicate with the public in a tactful, polite, and friendly manner • Clean concession areas and tables; assist in preparing and serving food items; fill condiment containers • Pick up in and around concession areas • Scrape and rinse dishes, load dishwasher and operate dishwashing machine, wash dishes, carts, pots, pans, and equipment • Take and record temperature of food to ensure proper temperature controls in the transportation of food • Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas • Alert management immediately for the following incidences: suspicious acting persons, intoxicated individuals, adults with no children, etc. • Alert management immediately regarding mistake or adjustment to the cash drawer MINIMUM QUALIFICATIONS: • Must be at least 16 years of age • Must be able to work weekends, nights, and holidays • Prior experience operating a cash register and balancing a cash drawer • Ability to communicate in a positive, friendly manner with patrons • One year of customer service experience with general public preferred WORKING CONDITIONS AND PHYSICAL DEMANDS: • Must be able to lift 40 pounds waist high • Will be required to stand for extended periods of time • Able to enter information on computers • Must comply with safety and health code standards • Good personal hygiene • Facility has intermittent noise • Must wear proper uniform PREFERRED: • Current Food Handlers Card • CPR/First Aid Certified • 1+ years of experience in food service environment