• Understand customer needs and recommend suitable jewelry pieces. • Handle customer queries effectively and escalate complex issues. • Demonstrate strong product knowledge, including features and benefits. • Communicate product value and support store sales targets. • Stay updated on new collections and promotions. • Adapt to shift timings, store requirements, and transfers within the cluster. • Maintain punctuality and take on additional responsibilities as needed. • Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising. • Ensure the store is clean, presentable, and visually appealing. • Follow SOPs, policies, and theft-prevention protocols. • Work collaboratively with the team to ensure smooth operations. • Show sensitivity while addressing customer concerns and use good judgment in difficult situations. Requirements ● Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail. ● Must be above 20 years of age and below 35 years of age. ● Basic computer skills and microsoft office ● Proven track record of exceeding sales targets consistently ● Experience in providing exceptional customer service and building strong customer relationships ● Experience in mentoring team members ● Experience in handling cash transactions and inventory management ● Proficient in POS systems and other relevant retail technologies ● Knowledge of visual merchandising principles ● Positive and enthusiastic attitude ● Excellent presentation and grooming standards ● Flexibility and adaptability to work varied shifts Benefits ESI PF