The Operations Manager - Foreign-Trade Zone (FTZ) is responsible for directing operations of the FTZ department to ensure accuracy and compliance, while maintaining a compliant, productive and profitable operation. Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Your role on the team: • Monitors team productivity and assigns new accounts • Establishes new accounts, based upon review of POA’s and completed client information sheets, etc. • Initiates and handles new client start up processes • Trains individuals within teams to take responsibility of new client accounts • Maintains customer relationships • Reviews daily reports to eliminate potential errors • Resolves problems, troubleshoots • Reviews and addresses accounting discrepancies • Manages FTZ operations to ensure compliance and accuracy • Establishes new FTZ accounts based upon service agreements • Initiates and handles FTZ start ups • Trains individuals within FTZ team to take FTZ responsibility • Works with the Bureau of Customs and Border Protection (CBP) for FTZ requests including bonds, initial site visits, background checks and ongoing security visits • Works directly with the Grantee and the Foreign-Trade Zone Board for initial and ongoing set ups and fees, Annual Board Reports and special requests • Maintains FTZ SOPs and associated FTZ Manuals • Oversees FTZ filings to CBP and ensures accurate FTZ inventory reconciliations • Works closely with the Director Product Management-FTZ on all critical milestones including communications with CBP, Grantee, FTZ Board and client • Manages employees including interviewing, hiring, training, evaluation, and coaching • Ensures assigned work group members have recorded time and attendance • Oversees on-site technologies • Offers support to other stations as needed • Attends CCS industry related seminars, conferences, etc. What you need: • Minimum 4 to 7 years relevant experience and/or training in the industry; or an equivalent combination of education and experience • Customs Broker License preferred • Foreign Trade Zone experience preferred • Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations • Ability to write reports, business correspondence, and procedure manuals • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Why Build Your Career with GEODIS? • Deliver Bigger Rewards Competitive pay, with bonus opportunities available for select positions. • Deliver a Schedule That Fits Your Life Full-time, part-time, seasonal, day, night, weekend, and flexible opportunities available at many locations.* • Deliver Your Pay, Your Way Get access to your earned wages before payday with on-demand pay options. • Deliver Better Benefits Free telemedicine beginning on Day One, plus affordable medical, dental, and vision coverage after a short waiting period.* • Deliver More Time for What Matters Paid holidays, paid time off, short-term disability, parental leave, and other benefits designed to support life beyond work.* • Deliver with Confidence Your safety comes first. We are committed to maintaining clean, safe, and well-organized workplaces where every teammate can succeed. • Deliver Your Ideas Your feedback matters. We continuously invest in improving the teammate experience by listening and taking action. • Deliver Your Career Forward From warehouse operations to leadership roles, your next opportunity could be closer than you think. Approximately 10% of our warehouse teammates earn promotions each year, because we believe in developing talent from within. • Deliver Support When It's Needed Most The GEODIS Compassion Fund provides one-time financial assistance to teammates facing unexpected hardships. • Deliver a Positive Impact Give back through volunteer opportunities and support meaningful causes through the GEODIS Foundation and GEODIS Compassion Fund. • Deliver Great Work Alongside Great People Join a team that works hard, celebrates success, and supports one another every step of the way. • Deliver Your Authentic Self We're proud of our diverse workforce and inclusive culture. Employee Resource Groups, cultural celebrations, and development opportunities help everyone feel welcome and connected. • Deliver Your Future Whether you're looking for seasonal work, your first logistics role, or a long-term career, GEODIS offers opportunities to learn, grow, and build a future you can be proud of. Your next destination starts here. Come build your career with a global logistics leader that's delivering opportunities every day. *Eligibility for certain benefits varies by location, position, employment status, and length of service.