Departmental Overview Compensation/Benefits • $14.29-$23.34/hr. depending on previous work experience. • Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement Job Summary Job Summary • Receives and responds to inquiries and orders from physicians, patients, and other referral sources. • Answers incoming calls. • Initiate order intake for walk-in patients. • Close out each day's activities through the store front. • Knowledgeable of products and services. • Inventory and Tracking Responsibilities. • Provides excellent customer service to all patients, guests and family members. • After Hours Call • Trans filling and Deliveries • Patient and family equipment education • Home Safety Assessments • Performs all functions necessary to register patients • Performs patient test order entry • Compiles and audits for accuracy registration information and forwards to patient accounts and medical records • Instructs patients and other personnel on the proper procedure for equipment storage, billing and transport requirements. Qualifications Education • High School Diploma or Equivalent GED Experience • Two years of experience in customer service. • Two years Home Medical Equipment Billing experience preferred. • Computer, communication, office equipment, and data entry skills required. • Medical accounts billing experience desirable. Schedule M-F Work Shift Day Position Type Regular Full Time