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Field Support Specialist

ZP Group · zpgroup.com
Annapolis JunctionMid level2+ yrs
Apply on ZP Group’s site

Straight from the company’s own careers site.

The job in short

Technical field support.

OracleCustomer support

Details

Found
5 d ago · posted 2026-10-27
Location
Annapolis Junction, Maryland
Pay (as listed)
$80,000–$200,000 a year

Full description

Piper Companies is seeking a Field Support Specialist to support a classified government technology environment in Annapolis Junction, MD. The Field Support Specialist will provide hands-on support for Oracle and Sun Microsystems systems, ensuring optimal system performance and operational readiness. Responsibilities of the Field Support Specialist: • Troubleshoot Oracle and Sun Systems hardware, firmware, and software issues. • Perform firmware and software patching activities across enterprise environments. • Diagnose and resolve system failures and performance concerns. • Support preventive maintenance and system health initiatives. • Coordinate with engineering teams to implement corrective actions. • Maintain system documentation and operational procedures. Qualifications of the Field Support Specialist: • Active TS/SCI clearance with Full Scope Polygraph (FSP). • Minimum of 2 years of hands-on experience troubleshooting Oracle and Sun Systems hardware, firmware, and software. • Experience performing firmware and software patching activities. • Strong troubleshooting and diagnostic skills. • Ability to work independently in secure environments. • Excellent communication and customer support skills. Compensation for the Field Support Specialist includes: • Salary range: $80,000 - $200,000 depending on experience • Comprehensive benefits package including medical, dental, vision, 401(k), and PTO • Opportunity to support critical national security programs This job opens for applications on 10/27/2026. Applications for this job will be accepted for at least 30 days from the posting date. #LI-JN1 #LI-ONSITE

IT Support / Helpdesk jobs in Annapolis Junction, Maryland · IT Support / Helpdesk jobs in the United States · All ZP Group jobs

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