Are you ready to unlock intelligence? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. Channel Program Manager Responsibilities: • Collaborate across Channels & Alliances teams to gather requirements for programs • Design, build, and manage partner programs, including the Program Guide, MDF program, reseller, services, alliances, and deal registration program • Design program guides that detail requirements and benefits, terms and conditions, etc. • Design, build, and launch the partner portal • Manage all communications to the channel via the portal, newsletters, and social channels • Design and launch field/channel rules of engagement • Design and launch field enablement on the partner program, rules of engagement, deal registration, how to partner, etc. • Collect and manage feedback from channel partners into the ongoing roadmap for the channel program • Work cross-functionally with Sales / Partner Operations, Marketing, Finance, Enablement, and technical teams to secure, operationalize, and manage all committed benefits to partners • Document policies and processes to support all aspects of the program and enable global execution • Establish and track program metrics, and run a quarterly compliance process with the Channels & Alliances field • Partner closely with peers in Marketing and Sales Operations Channel Program Manager Requirements: • Bachelor's degree with demonstrated progressive experience in channel programs • Experience building and managing a partner program in the enterprise software space • Excellent communication, analytical, and organizational skills • Execution- and revenue-focused • Strong project and program management skills, with the ability to leverage, manage, and lead virtual teams • Successfully designed, built, and managed partner portals #LI-JS2 About Kong: Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com.