Position Title: Medical Assistant Position Code: MA-XXXX Department: Organization Wide Oracle Code: MA-XXXX Reports to: Department Manager/Director Safety Sensitive: ☒ Yes ☐ No Exempt Status: ☐ Yes ☒ No Position Purpose: All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country. Key Responsibilities • Responsible for patient care under the direct supervision (in the office suite or exam room) of a Physician, Physician Assistant, or Nurse Practitioner. • Responsible for maintaining all applicable KHI Policies and Procedures. • Escorts patients to exam room and prepares patient for exam including vital signs, history, and reason for seeking care. • Cross trains in data entry, balancing of accounts, charges fees and collect payments due. • Schedules/confirms appointments. • Maintains and facilitates communication between patients, family and clinical staff. • Reports as necessary to Public Health at direction of provider. • Maintains work area including exam rooms, supplies, medication and immunizations. • Performs CLIA waived lab tests and obtains specimens; performs proficiency testing and runs controls for waived tests; may perform venipuncture. • Performs other duties as assigned. Qualifications Education: High School diploma or Equivalent - must provide proof upon hire Must also meet one of the following criteria: • Graduate of a medical assistant program accredited by Commission on Accreditation of Allied Health Education Programs or Accrediting Bureau of Health Education Schools (documentation on file); OR • Hold a current medical assistant certification from a nationally recognized certifying body accredited by National Commission for Certifying Agencies or American National Standards Institute (e.g., AAMA, AMT, NCCT, NHA), OR Completion of a medical services training program through the U.S. Armed Forces (documentation on file). Certification: • BLS certification through the American Heart Association or American Red Cross. Skills and Knowledge: • Able to communicate effectively with others; manage multiple priorities and tasks, to maintain attention to detail. • Able to recognize and respond appropriately to urgent/emergent situations per protocol. • Knowledge of/ able to implement direct care, newborn through geriatric. • Knowledge of/able to use basic medical terminology Preferences Experience: One to two years’ experience as a medical assistant in a clinical outpatient setting. Special Position Requirements Exposure Categories: • Category I: Expected duties have routine potential for exposure to blood, body fluids or tissues • Other potential hazard(s): possible exposure to chemical, biological and radioactive substances; possible exposure to hostile individuals Work Requirements • Must be able to distinguish appropriate colors. • Incumbent must be able to consistently reach and/or work above and below shoulder level; lift up to 50 pounds. • Able to walk/be on feet 90% of day with frequent bending, squatting, kneeling, standing. • Able to sit at desk 10% of day; communicate using telephone.