Job Purpose Market Quality (MQ) engineers conduct activities to support achieving department performance metrics/targets. Associates implement countermeasures when necessary to ensure department results. Key Accountabilities • Perform analysis of failed warranty parts. Subject components & vehicles to test conditions in effort to recreate failures & simulate possible causes/influences. • Identify product defects related to design, manufacturing, or sales/service influences, and promote/carry out investigations to identify root causes. • Perform technical writing/documentation/reporting & present summaries to quality management. • Communicate with suppliers, design, and service teams to appropriately support problem investigation & resolution. • Work with responsible departments/suppliers to facilitate appropriate problem containment. • Support cost recovery efforts & negotiations by meaningfully examining warranty data & associated analysis record. Qualifications, Experience, and Skills Minimum Educational Benfits: • Bachelor's degree in electrical, electronic, electrical technology, mechanical, engineering, or equivalent related work experience. Minimum Experience: • 0-6 years of experience based on education. Other Job-Specific Skills: • Ability to investigate technical problems, derive conclusions from observations/data, and analytically approach root cause. Working Conditions • This position will offer a combination of working in an open office environment and the ability to work from home 20% of the time. • Local travel between plants/buildings on Ohio’s campuses will be required. • Travel to various dealerships and/or suppliers within North America is expected to occur at various times throughout a given year (problem investigation specific purposes. • Expect 2-15 hours overtime per week as needed. • Hands-on, inside vehicle work is expected. Test lab work and test shop work is typically 50% of time while on-site.