Responsibilities & Key Deliverables Key Responsibilities Logistics Planning & Execution • Serve as the single point of contact for planning and executing outbound logistics operations. • Oversee the complete Order-to-Delivery (O2D) process to ensure timely and efficient product movement. • Coordinate with cross-functional teams to ensure smooth logistics execution and customer fulfillment. • Respond to logistics-related queries from Customer Care and Business teams. Logistics Operations & Performance Management • Monitor logistics performance across all Logistics Service Providers (LSPs) and drive continuous improvement. • Track logistics KPIs, MIS reports, and operational performance metrics, and implement corrective actions where required. • Ensure qualitative, damage-free deliveries and maintain targeted customer satisfaction levels. • Plan logistics operations to minimize detention time and enhance fleet utilization. Cost Optimization & Contract Management • Drive logistics cost optimization initiatives without compromising service levels. • Define and manage logistics SLAs, inbound/outbound transportation contracts, and penalty clauses. • Facilitate contract negotiations, periodic reviews, and validations with logistics service providers. • Monitor freight spend and identify opportunities for efficiency improvements. Data Management & Analytics • Maintain logistics databases, including customer master data, logistics contracts, KPI dashboards, and transportation data. • Leverage analytics to identify trends, improve operational efficiency, and support decision-making. • Ensure accuracy and integrity of logistics data across systems and reports. Process Excellence & Continuous Improvement • Lead logistics improvement projects such as network optimization, route optimization, and process automation initiatives. • Conduct regular process audits and ensure adherence to standard operating procedures. • Drive implementation of best practices and continuous improvement initiatives. Compliance & Team Development • Ensure compliance with all statutory, legal, safety, and corporate requirements. • Support capability building through regular training and development initiatives for the team. • Foster a culture of accountability, collaboration, and operational excellence. Key Deliverables • Achievement of Order-to-Delivery (O2D) targets as per business requirements. • Logistics cost optimization and budget adherence. • High service levels and customer satisfaction through damage-free deliveries. • Effective monitoring and performance management of logistics service providers. • Improved logistics efficiency through continuous improvement and network optimization projects. • Compliance with all logistics-related policies, contracts, and statutory requirements. Preferred Industries Logistcs/Cour.Fre.Wh Logistics Automotive Industry Education Qualification Education: B. Tech / B.E / MBA General Experience 5-8 years of experience handling logistics, preferably in Auto / FMCG / e-commerce companies and preferably strong command in Logistics & Warehouse Operation Critical Experience Required Skills & Competencies Functional Competencies • Strong understanding of Logistics, Transportation, Warehouse, and Supply Chain Management. • Knowledge of logistics contracting, freight management, and cost optimization. • Experience in driving logistics improvement and transformation projects. • Understanding of Quality Tools, Root Cause Analysis (RCA), and Problem-Solving methodologies. • Good knowledge of procurement processes and vendor management. • Working knowledge of Transportation Management Systems (TMS) and other logistics software solutions. • Preferred knowledge of SAP MM and SD modules. Analytical & Technical Skills • Strong analytical and data interpretation capabilities. • Proficiency in Microsoft Excel, PowerPoint, Word, and Power BI. • Ability to work with large datasets and generate actionable insights. System Generated Core Skills Conflict Management Negotiation System Generated Secondary Skills