Our patients are our number one priority! We're committed to giving children back their childhood! Job Posting Title: Epic Patient Access Analyst Location: Dallas - Shared Services Additional Posting Details: Monday - Friday 8:00am - 5:00pm with after-hours support for upgrades Job Description: Duties/Responsibilities • Provide regular status reports to management as required • Lead meetings as required and participate on committees as directed • Participate in customer discussion offering suggestions and recommendations • Maintain a positive image when dealing with deadlines and demanding, highly stressful situations • Organize discovery sessions to identify the operational needs of the organization • Mentor analysts dedicated to assigned application • Work independently on all tasks, including but not limited to facilitation of both internal and external customer meetings • Work all levels of incidents and change orders independently Analysis Functions: • Analyze any customer-reported problems to determine corrective action and provide timely feedback • Work with all IT and Empower teams to identify appropriate solutions for various operational and technical needs • Identify the most appropriate methods for build and report distribution • Work independently on all tasks, including but not limited to facilitation of both internal and external customer meetings Reporting Functions: • Build and maintain Reporting Workbench reports • Answer questions by interpreting data at a deeper level and providing actionable recommendations Documentation and Testing Functions: • Ensure department documentation is at current levels • Preform application and integration testing for the assigned module • Perform validation testing with end users to gain operational acceptance and feedback to new build components/optimization projects Interpreting Workflows Functions: • Understand and can analyze Epic workflows • Assist with translation of workflow based report requests to specific data points required for report development Third Party Applications Function: • Support integration with third party applications, when applicable Required Skills/Abilities • High school diploma or equivalent • One or more Epic Certifications in Patient Access related applications - Cadence, Prelude, Grand Central, Welcome, Referrals, Eligibility (RTE) • Candidates must live or be willing to relocate to the Dallas-Forth Worth metroplex #P2