Our patients are our number one priority! We're committed to giving children back their childhood! Job Posting Title: Epic EMR Analyst Location: Dallas - Shared Services Additional Posting Details: Monday - Friday 8:00am - 4:30pm Job Description: Duties/Responsibilities • Provides regular status reports to management as required. • Attends meetings as required, and participates on committees as directed. Participates in customer discussion offering suggestions and recommendations. • Maintains a positive image when dealing with deadlines and demanding, highly stressful situations • Work with all IT and Empower teams to identify appropriate solutions for various operational and technical needs • Analyzes Level 1, 2, and 3 customer-reported problems to determine corrective action and provides timely feedback. • Ensures department documentation is at current levels. • Performs application and integrated testing for assigned module(s). • Tests build in a specified testing environment and performs validation testing with end user • Participates in operational discovery sessions to identify the needs of the organization • Supports integration with 3rd party applications, when applicable. Required Skills/Abilities • Bachelor's degree or commensurate experience in healthcare required • Master's degree is desirable • Minimum of 4 years of related experience in a hospital and/or hospital-based clinic environment is helpful • Applicable Epic certification must be current or obtained within 9 months of employment • A minimum of 3 years’ previous experience in the build, training, and support of the Epic Systems electronic health record suite is required Working Environment • Working Conditions: Inside • Working Position: Sitting • Physical Demands: Light • Physical Requirements: Repetitive Movement • An Individual in this position will be required to lift or carry weight in this group: Up to 10lbs • Sensory/Communicative activities essential to the performance of this position: Feeling, Hearing, Seeing, Speaking • An Individual in this position will be exposed to: Inside environment