Key Responsibilities: Inventory Management & Tracking • Monitor inventory levels at our warehouse, co-packer and 3PL locations to ensure accuracy, availability, and timely replenishment. • Maintain accurate SKU, item, location, and inventory-related master data, including recurring mid-week SKU updates. • Maintain accurate inventory records for raw materials, work-in-process, finished goods, beverages, merchandise, promotional materials, and retail products across all locations. • Track and manage inventory of promotional goods, including marketing materials, event assets, and sales collateral to ensure availability for campaigns, events, and field teams. • Oversee inventory movements, receipts, transfers, adjustments, returns, and stock status changes; investigate and resolve discrepancies promptly. • Coordinate stock movements between warehouses, retail, co-packers, 3PLs, and fulfillment sites, with clear documentation and communication. • Own the returns workflow end-to-end, including return locations, re-receipt into inventory, and adjustment reason codes for retail and fulfillment, with clear documentation. Cycle Counts & Inventory Accuracy • Serve as the operational owner of inventory accuracy and inventory workflows within Acumatica, including warehouse/location setup, inventory transactions, and data integrity. • Run weekly cycle counts for the retail store and monthly cycle counts for the production facility and 3PL partners, ensuring all counts are completed before month-end close. • Own the reporting of cycle counts and physical inventory process end-to-end, including adjustment entries and allocation of committed inventory not reflected in count reports. • Define, track, and report Inventory Record Accuracy (IRA), including an aggregate physical vs. digital accuracy measure per location at each facility. • Investigate and resolve inventory discrepancies, negative inventory, duplicate transactions, and unusual activity to research root causes of variances. • Establish controls for aged, damaged, and slow-moving inventory, and coordinate disposition plans (e.g., donations) for obsolete stock. Inventory Planning & Reporting • Support demand forecasting and production planning with real-time inventory data, working with the Production Manager to align schedules with demand and projections. • Set and maintain safety stock levels in Acumatica, keeping inventory at target levels above safety thresholds. • Develop dashboards, automated alerts, and exception reports for inventory availability, safety stock, replenishment needs, backorders, and discrepancies. • Track inventory KPIs such as turnover rates, aging, shrinkage, and valuation; collaborate with Finance on inventory reporting and COGS tracking. • Prepare and maintain regular inventory projections versus actuals reporting, inventory balances, and replenishment reports for operational stakeholders. • Own the daily and weekly order calculation process for apparel, promo goods, and beverage, maintaining target stock-on-hand levels and scheduling transfers accordingly. • Analyze inventory trends and exceptions to recommend changes to stocking policies, process controls, and resource priorities. Cross-Functional Collaboration • Serve as the point of contact for transfers, inventory logistics, and inventory-related inquiries, both internally and with 3PL partners. • Collaborate with the Production Manager to ensure the production schedule aligns with current demand and inventory projections • Collaborate with the Compliance Manager to accurately complete manufacturing orders in the ERP system with correct batch information, maintaining traceability and compliance. • Collaborate with the Supply Chain Manager to ensure material availability and smooth inbound-outbound transitions. • Communicate regularly with production, finance, sales, and logistics teams to address inventory and fulfillment needs. • Establish and run a forecasting and intake process with Marketing, Sales, and event stakeholders to forecast and communicate merchandise and promotional needs before launches, campaigns, and events. • Create and maintain SOPs, training materials, and documented workflows; support user adoption and continuous improvement as facilities and sales channels expand. Administration and Software • Initial management of an Inventory Coordinator, with expected growth and added personnel as the company scales. • Inclusion into our EMS, Ninety, with cross functional weekly meetings and owned metrics across teams. • Timeclock management of Direct Reports through Gusto. Qualifications • 3+ years of inventory management, inventory control, or inventory accounting experience, ideally in CPG, cannabis/hemp, food & beverage, or another physical-goods environment • Hands-on experience with an ERP/MRP system (Acumatica, Katana, NetSuite, or similar), including cycle counts, inventory adjustments, and allocation of committed inventory • Comfort with lot/batch tracking and traceability requirements • Experience with managing cycle count and physical inventory programs across multiple locations (warehouse, retail, 3PL) • Strong Excel/Google Sheets skills, with comfort building reporting and dashboards from inventory data • Experience coordinating with 3PLs and/or co-packers, including managing the data and communication gaps that come with them • Sharp analytical skills and comfort digging into root causes of discrepancies rather than just patching symptoms • Strong cross-functional communication skills, translating inventory issues for warehouse staff, retail, finance, and leadership alike • High attention to detail paired with the ability to prioritize when daily priorities are constantly rotating Nice-to-Haves • Experience in the cannabis, hemp, or another regulated CPG industry • Experience supporting a company opening a new facility, including splitting raw materials/production inventory from finished goods inventory • Experience building SOPs or training materials for inventory processes • Exposure to demand planning, S&OP, or seasonal/peak-season logistics planning • Experience managing or supporting marketplace inventory, alongside DTC and retail channels