Job Title Workforce Management Process Analyst Job Category Engineering Job Description What starts with YOU, moves the world! Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Workforce Management Process Analyst out of our Avon, IN and occasionally our Danville, IL facility - the incumbent will travel between the two. What You Will Do: • As a Workforce Management Process Analyst, you will be responsible for maintaining and supporting the workforce management system while partnering with operations leadership to improve productivity, efficiency, and resource utilization. • Develop, implement, and maintain labor standards for warehouse operations. • Conduct time studies and workflow analysis to establish accurate performance expectations. • Maintain warehouse layouts, process maps, and operational flow documentation. • Collect and analyze operational data to identify opportunities for labor and process improvements. • Review workforce management reports and performance metrics with supervisors and management teams. • Train supervisors and support staff on workforce management tools, reporting processes, labor standards, and performance measurement methodologies. • Maintain system data, including job codes, equipment information, security access, employee schedules, and related workforce management files. • Validate labor standards and recommend corrective actions when process, equipment, or operational changes occur. • Support continuous improvement initiatives focused on safety, quality, productivity, and operational efficiency. • Evaluate labor adjustment requests and exercise sound judgment to ensure data accuracy and consistency. Who You Are: • You are an analytical problem-solver with a strong understanding of warehouse and distribution operations. • You enjoy working with data, identifying process improvement opportunities, and collaborating with leaders to drive operational excellence. • You communicate effectively with employees at all levels of the organization and can translate complex information into practical solutions. What You Will Need: • Bachelor's degree in Industrial Engineering, Operations Management, Supply Chain, or a related field preferred. • Equivalent combination of education and relevant experience may be considered. • Equivalent industry experience of 8-10 years may be considered in lieu of a degree. • Possess 4-6 years of experience in warehouse, distribution, industrial engineering, workforce management, or related operations environments. Skills & Abilities: • Knowledge of warehouse and distribution center operations. • Experience conducting time studies, labor analysis, or process improvement activities. • Strong analytical and mathematical skills. • Proficiency with computer applications, databases, and reporting tools. • Excellent verbal, written, and interpersonal communication skills. • Ability to train and coach operational personnel on workforce management processes and tools. • Ability to analyze data and provide actionable recommendations to leadership. Who we are: Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com. What we offer: Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k). #LI-TE1 #LI-HYBRID Job Type Permanent Time Type Full time Work Hours 40 Travel Required 10-25% Primary Location HY US Avon, IN Address 10144 Veterans Dr Zip Code 46123 Field-Based No Relocation Assistance Available No We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing. EOE/Minorities/Females/Veterans/Disabled