Department: Hospital Patient Billing Shift: Primarily Days (United States of America) Employee Type: Regular Per Diem Type (if applicable): Minimum Pay Range: $22.69 - $27.23 Job Description: POSITION SUMMARY: The Insurance Biller ensures the accurate and timely completion of duties related to the billing of all hospital and home health claims assigned to the appropriate carrier: pursues collection of all claims in a timely manner until payment is made by insurance carriers ensuring payment variances are reviewed and resolved according to policy. Acts as a patient advocate with departmental and hospital staff, insurance carriers and patients in order to resolve billing issues and promote customer satisfaction. Assists with projects as needed. POSITION QUALIFICATIONS: Education/Licensure/Certification: • High school graduate or equivalent required. · Completion of on-line duty specific training required within 90 days of job start date. Knowledge: • Two years of facility billing desired. • Working knowledge of Microsoft and Office products, and basic office equipment required. • Understanding of governmental agencies, commercial insurances, state & county compliance guidelines with regards to billing preferred. • Must have basic knowledge of Knox-Keene, ERISA and California State laws that impact the billing process. • Must have basic knowledge of HIPAA and California State Confidentiality laws that impact the release of medical information. Skills: • Superior customer service skills including oral, written, and listening skills in dealing with patients, physicians’ office staff, co-workers, and payers. • Has good organizational skills and flexibility. • Ability to make reasonable independent decisions in the absence of immediate direct supervision that stay within hospital and department guidelines. • Works as a team player assisting co-workers during periods of peak workloads and short staffing. • Must possess the ability to multi-task and reprioritize workload in order to meet deadlines. • 30 CWPM Data entry, ten-key skills required, basic filling skills, alphabetic, numeric and basic math skills required. • Ability to interpret contract and rate sheets for insurance.