Travel Support Specialist – Client Services
Destination Knot · destinationknot.co
CharlotteRemote
Straight from the company’s own careers site.
The job in short
Travel customer support and client services.
Customer support
Details
- Found
- 7 d ago · posted 2026-10-27
- Location
- Charlotte, North Carolina
- Pay (as listed)
- $35,000–$65,000 a year
Full description
Job Title: Travel Support Specialist – Client Services
Location: Remote
About the Role
We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you.
\n
Responsibilities:
• Respond to client inquiries about existing or upcoming trips.
• Resolve travel issues (delays, cancellations, schedule changes) in real time.
• Communicate with airlines, hotels, and tour providers to make changes.
• Confirm itinerary details, send reminders, and provide travel tips.
• Document interactions and maintain client records in our CRM system.
Requirements:
• Previous experience in a travel agency or customer support role.
• Strong attention to detail and excellent communication skills.
• Ability to work flexible hours, including evenings or weekends if needed.
• Tech-savvy and comfortable using booking platforms and CRMs.
Why Work With Us?
• Remote work and flexible schedule.
• Growth path into full-time travel advisor or team lead roles.
• Travel discounts and ongoing professional development.
\n
$35,000 - $65,000 a year
\n
Customer Service Representative jobs in Charlotte, North Carolina · Customer Service Representative jobs in the United States · All Destination Knot jobs · Remote Customer Service Representative jobs in the United States