The Site Supervisor is responsible for giving direction, motivation, and guidance to a team of cleaners. Pay: $18.16/hour The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management • Conducts quality improvement inspections within assigned areas of responsibility. • Ensures quality and satisfaction levels are meeting and/or exceeding expectations. • Assures the highest quality of customer satisfaction. • Assists with Training and Development • Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew. • Counsels crew members regarding tardiness, absenteeism, work performance etc., using proper documentation procedures. • Leads and participates in a team to ensure the successful completion of assigned tasks. • Responsible for the running and leadership of the shift in the absence of the Supervisor • When the Supervisor is present, the lead worker may be responsible for directing smaller work groups. • Assists the Supervisor and Shift Manager in the direction and supervision of field employees. • While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor. • Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc. • Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities. Responsibilities • Provides leadership and direction to team members. • Provides open communication between field employees and management. • Provides positive coaching to team members. • Assists with the training of housekeeping staff and schedules work assignments. • Assists with making daily and weekly work schedules. • Oversees and performs cleaning operations in assigned building. • Takes care of keys and access cards for the property • Reports damaged, broken and out of work features/items. • Makes sure premises are secured at all times. • Oversees and performs additional service requests (tag job) in assigned building. • Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work. • Coordinates scheduling of cleaning crew. • Oversees quality of jobs and confirms completion with Area Manager. • Provides training to all new hires assigned to the building. • Attends and participates in all meeting and training sessions involving assigned property and crew. • Completes time sheets, validates time sheet accuracy and delivers time sheets to office. • Checks supplies, equipment, and chemicals weekly. • Completes order forms completely and accurately. • Coordinates equipment usage and inventories. • Performs all tasks and duties required of your team. • Miscellaneous duties as assigned. • Must be 18 years of age or older. • 1-2 Years Custodial Experience • 2 to 5 Years Leadership Experience