Team Lead - Customs Brokerage - FTZ Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Your role on the team: • Maximizes team productivity by ensuring team is reaching max file count, evaluating ETA of shipment versus need to help other team with late documents • Informs management where team can assist or where assist is needed to reduce overtime • Leads team per client SOP’s, follows through on client requests, ACH, post-entry audit, oversees workflow including classification, entry, billing, OGA issues ensuring team efficiency; assess ongoing/additional training needs of team members • Assists team members in resolving issues with Customs, OGA’s and Carriers Monitors Customs exams to prevent mis-deliveries and to ensure proper handling by account representative. Must verify original delivery order was cancelled and new delivery order for delivery to exam site was issued. • Monitors Entry Status Report to ensure proper handling of Customs holds and exams, and to ensure entries are not being held up in Customs • Reviews rejected entries and Post Entry work (SIL, Entry Cancellations) and have them checked by Import Supervisor before returning them to Customs • Monitors payables and receivables for all accounts. Ensure account representatives are checking for open receivables before making entry. Resolve accounting discrepancies in a timely manner. • Monitors Entries Not Scanned Report to ensure compliance with office scanning policy. • Audits all entries before being submitted to Customs and before 10th day • Reviews daily billing to ensure no revenue opportunities are missed and to identify billing problem areas (i.e. multiple billing errors, using wrong codes, etc.) • Ensures CF28’s and CF29’s are resolved properly with assistance of Import Supervisor • Ensures TIB’s are closed in a timely fashion and obtain approval from Import Supervisor for new TIB’s • Ensures all active customers have an accurate customer profile with a valid power of attorney • Ensures team members have completed Ceridian Time and Attendance by noon on Mondays after payroll – amend any errors and coach where needed • Notifies appropriate supervisor(s) regarding staff attendance, i.e., tardiness or absence • Performs direct reports annual reviews • Enforces dress code • Ensures staff has completed required training courses • Ensures team member’s in-bins are emptied daily and that team member’s desks are kept neat and organized • Disseminates pertinent information to team members What you need: • Minimum 2 years of related experience and/or training; or an equivalent combination of education and training • Brokerage License preferred • Ability to apply basic calculations as related to quantities of product picked • Ability to apply common sense understanding to carry out instructions • Ability to supervise and/or direct the work of others What you gain from joining our team: • Access wages early with the Rain financial wellness app • Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment • Health, dental, and vision insurance after 30 days of employment • 401k match • Paid maternity and parental leave • Access to career development, employee resource groups, and mentorship programs • Employee discounts • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app • Free financial wellness programs • Daycare discount program • Opportunities to volunteer and give back to your community • + more! Join our Team! • Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview! OR • Text DELIVER to 88300 to apply!