Summary The Permanent Change of Station (PCS) Office, part of the Bureau of Administration (A), manages relocation services for 7000 Department of State personnel a year. In collaboration with DT, A Bureau is launching an exciting modernization initiative (MoveUSA), and the PCS Office has a lead development role. MoveUSA will be the Department's next-generation, unified PCS application - a mobile-first, AI-enabled, data-integrated platform designed to replace legacy systems and serve as the single software solution for every step of the PCS lifecycle: from assignment notification through post-arrival settlement and claims processing. Responsibilities Coming in at the early stages of a major technology transformation, the office requires someone to work directly with software vendors, implementation teams, and stakeholders across the Department to define and hone requirements for a cutting-edge travel management system. Your prototyping ability will shape how we get the right people to the right place at the right time - making our diplomatic missions more effective and our colleagues’ lives easier. • Lead the development of modern dashboard models and data architectures using AI tools and predictive analytics to visualize complex operational data. • Lead requirements gathering for new PCS travel management systems, working with users, technical teams, and vendors to translate operational needs into functional specifications. • Collaborate on AI integration by exploring how artificial intelligence and machine learning can automate processes and enhance data processing in PCS workflows. • Serve as a bridge between the PCS Office and technology partners, ensuring our operational expertise informs system design. • Analyze current workflows to identify pain points and opportunities for improvement in how we manage relocations, travel orders, lodging, and allowances. • Support project management activities including documentation, timelines, stakeholder coordination, and risk analysis. Qualifications • High School diploma or equivalent is required. • Possesses expertise in the Department of State PCS Portal, PCS Claims, and PCS process. • Possesses a basic understanding of passport and visa processes, and what resources to liaison with for process assistance. • Possesses a general understanding of the DOS Shipping Entitlements Basics and DOS Shipping Travel Basics. • Experience with Travel Authorizations and how to address errors in the process. • Experience in understanding policy as well as effectively communicating policy to others. • Active Secret Security Clearance required. Preferred Qualifications: • PCS move experience as a former Department of State Foreign Service Officer or current/former Eligible Family Member (EFM) is highly desired. • Experience with US Government (USG) rules and policy in the areas of shipping, travel, claims, or other PCS-relevant areas.  Knowledge, Skills and Abilities: • Interest or experience designing UIs for complex applications (enterprise tools, dashboards, workflows, or similarly involved products). • Working knowledge of UX / human-centered design. • Ability to create prototypes that bring requirements to life, from low-fidelity sketches to interactive, clickable flows. • Comfort (or strong curiosity) using AI tools to accelerate prototyping and explore design directions quickly. • A collaborative mindset and the communication skills to present work to stakeholders and fold their input back into the design. • Familiarity with design and prototyping tools (e.g. Figma, or AI-assisted prototyping tools.) • Must obtain and maintain a Secret clearance.  • Successfully pass background and drug screening Estimated Salary/Wage Up to USD $40.00/Hr.