Job Summary Seeking a Senior Specialist with 8 to 12 years of experience in ServiceNowWorkplace to design implement and support workplace service management solutions Job Description Design and develop ServiceNowWorkplace applications and modules to enhance workplace service delivery Collaborate with crossfunctional teams to gather requirements and translate business needs into technical solutions Customize and configure ServiceNowWorkplace platform components to optimize user experience and operational efficiency Monitor and maintain the performance availability and security of the ServiceNowWorkplace environment Provide technical expertise and guidance on best practices for ServiceNowWorkplace implementations Participate in continuous improvement initiatives to enhance workplace service management capabilities Troubleshoot and resolve complex issues related to ServiceNowWorkplace applications and workflows Stay updated with the latest ServiceNowWorkplace features and industry trends to recommend innovative solutions Roles and Responsibilities Lead endtoend implementation of ServiceNowWorkplace projects ensuring timely and quality delivery Act as a subject matter expert for ServiceNowWorkplace providing mentorship to junior team members Collaborate with stakeholders to define service management processes and integrate them within the ServiceNow platform Develop and maintain documentation including design specifications test cases and user guides Conduct code reviews and ensure adherence to coding standards and governance policies Coordinate with support teams to manage incident resolution and service requests related to workplace services Drive automation of workplace service workflows to improve operational efficiency Engage in capacity planning and resource management to support scalable ServiceNowWorkplace solutions