Overview National HVACR wholesale distributor is looking for a full time experienced Receptionist / Administrative Support for the Purchasing/Ice/Marketing Depts at our Main Headquarters in Philadelphia (11401 Roosevelt Blvd., Philadelphia, PA 19154). Responsibilities JOB DUTIES AND RESPONSIBILITIES: • Answer and properly route incoming calls, some confidential in nature, and/or provide appropriate information to the caller. • Calls are to be handled expeditiously, in a professional and businesslike manner while being friendly and using a high standard of customer service • Prioritize calls and escalate customer service issues to the proper chain of command. • Provide administrative support such as assisting departments when needed for various tasks - MS Excel and MS Word skills are required • Hours are 8 AM to 5 PM. Qualifications QUALIFICATIONS • Must possess excellent communication and interpersonal skills, calm and professional demeanor in a fast paced environment • Must know and have experience with MS Excel (creating and working in previous made spreadsheets) • Must know and have experience working with MS Word • Candidate must be reliable to be at their shift every day in a timely manner. Benefits We offer competitive salary, full benefits, Matching 401(k), profit sharing and continuing education reimbursement.