Overview Field Service Technician - Retail Equipment ($60K-$90K DOE Total Comp) Position Overview We are seeking a highly motivated Field Service Technician to perform calibration, routine maintenance, and equipment support across commercial and retail environments. This entry-level position is an exceptional opportunity for transitioning military service members and veterans looking to apply their technical aptitude, problem-solving skills, and operational work ethic to a rewarding civilian career. You will work directly with precision equipment, receive dedicated training and support customer operations. Key Responsibilities • Execute precision calibrations and preventive maintenance following standardized technical procedures. • Configure basic PC network settings and perform routine software configurations on specialized hardware. • Troubleshoot technical issues, escalations, and first-line customer concerns with high attention to detail. • Maintain complete data integrity across service databases and accurately submit daily operational logs via laptop. • Collaborate with dispatchers, support teams, and field leaders to ensure optimal customer uptime and KPI achievement. • Manage inventory levels, specialized tools, and company assets in compliance with organizational policies. • Participate in an on-call rotation to maintain critical customer readiness. Qualifications & Requirements • High School Diploma/GED with military technical training or 1-3 years of electro-mechanical/technical troubleshooting experience; Associate degree in a technical field preferred. • Strong foundational aptitude in electronics, mechanics, instrumentation, or IT/networking. • Valid driver's license and clean driving record (residence within assigned service territory required). • Ability to obtain and maintain relevant technical/weights & measures licenses. • Proficiency with MS Office suite and adaptability to learn proprietary software systems. • Flexibility for regional travel (20%) and willingness to work overtime (20%) as required by operational mission needs. Benefits & What We Offer • Competitive total compensation ($60,000 - $90,000 DOE) including high earning potential and overtime. • Company-provided service vehicle, paid insurance, tools, PPE, and clothing allowance. • Comprehensive health, dental, and vision coverage • 401(k) retirement plan with generous company match, PTO, and paid holidays. • Structured career progression and professional growth opportunities within a global industry leader.