Job Summary: Under direct supervision and within established scope of practice, assists in the provision of direct patient care by performing routine patient care procedures, technical, and supportive functions in a medical office or clinic setting. Essential Responsibilities: • Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. • Performs routine patient care functions as prescribed by licensed health care providers following established clinical protocols, policies and procedures within defined scope of education, training and responsibilities. • Assists assigned physician(s) and/or other health care professional(s). • Performs routine clerical functions as assigned (i.e. making appointments, chart management, telephone calls etc.). • Prepares and administers medications as directed by physician order and in accordance with Kaiser Permanente guidelines. • Assists medical personnel with procedures and/or diagnostic exams. • Applies principles of aseptic technique and infection control as directed by the Infection Control Manual. • Establishes and maintains systems for patient test results and follow-up. • Provides basic information and assistance to patients under the direction of licensed personnel. • Documents pertinent patient information, nursing procedures and patient responses, following established guidelines and maintaining patient confidentiality. • Establishes and maintains courteous and cooperative relations with members, staff and co-workers. • Perform other duties as directed.