Essential Duties and Responsibilities: • • Communicate with LTL team, manifest, maintenance, IT and members of management to ensure effective processes at all times. • Communicate via e-mail with carriers, dispatchers, sales team to schedule FTL/LTL pickups, assist to resolve shipping issues, special handling and additional inquiries pertaining to the LTL department. • Responsible for making sure all shipped loads are systematically closed out in the WMS at the end of shift. • Responsible for filing records, pulling files as requested and emailing/scanning them to the necessary parties. • Report all issues to leadership and upper management. • Report all count discrepancies from the scanner's paperwork. i.e., no pallet count or piece counts. • Always maintain a professional and courteous attitude. • Monitor order status to assure on time shipping. • Maintain “Tour Ready” clean and safe work area at all times. • Perform additional duties as assigned. • Regular attendance is an essential function of the Document Clerk position. Coordinate all absences with Supervisor to ensure desk coverage. Requirements: • The ability to understand basic English. • The ability to lift up to 70 pounds is required along with being able to bend, stoop, stand, walk and twist as needed to perform the job.