Under immediate direction, the part-time event staff performs tasks in preparation for events such as concerts, plays, trade shows and other types of live events. Event staff work in various capacities, depending on department need, such as taking tickets, ushering customers to their seat, manning concessions, performing custodial duties, assisting customers with finding parking and setting up and breaking down equipment before and after events. Responds to customer inquiries and provides information in a tactful and diplomatic manner to maximize customer satisfaction. About the Organization: McAllen is one of the fastest growing cities in America with a population alone close to 148,000. Known for its tropical breezes, mild winter weather, brightly colored birds, and low cost of living, McAllen offers world-class nature tourism, outstanding arts and entertainment opportunities, great sporting and outdoor activities, enchanting cultural diversity and a lively spirit. It is the home to an international airport, world birding center, symphony orchestra, performing arts center, twenty-five parks and year-round family-friendly events. It is driven by its Mission of consistently providing high quality services and quality of life to all who live, work and visit the City of McAllen and three core values: Integrity, Accountability, and Commitment. It is devoted to truth and honesty, providing courteous, open and responsible public service, and dedicated to responsiveness and excellence.