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Director, Global Product Integrity & Performance

Levi Strauss & Co. · levistrauss.com
BengaluruDirector18+ yrs
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The job in short

Global product integrity and quality governance leadership for apparel.

AuditSupply chainCompliance

Details

Found
10 d ago · posted 2026-10-28
Location
IND, Adugodi, Bangalore (871B)

Full description

Key Responsibilities: • Establish and govern global product performance standards, testing protocols, and product integrity requirements across brands, categories, and markets. • Serve as the steward of product performance standards, compliance reporting, and supporting systems that enable enterprise-wide quality governance. • Provide quality and product integrity leadership to support business growth, market expansion, product innovation, and evolving consumer demands. • Protect consumer trust and brand reputation by ensuring effective management of product quality issues, market complaints, product failures, and emerging quality risks. • Lead the global market quality complaint and escalation framework, ensuring timely investigation, resolution, and prevention of recurring quality issues. • Lead product quality and product integrity risk assessment, root cause analysis, and mitigation activities, providing fact-based recommendations to senior leadership during significant quality or compliance events. • Lead global regulatory, labeling, testing, and compliance governance, translating regulatory changes into business requirements and ensuring effective implementation across the supply chain. • Govern global laboratories, certification programs, compliance systems, and related service providers to ensure consistency, reliability, and data integrity. • Drive vendor accountability and continuous improvement through global distribution center audit, quality monitoring, and performance management programs. • Ensure vendors, laboratories, auditors, and third-party service providers operate against common global standards and performance expectations. • Enable effective business decision-making through quality data, reporting tools, performance metrics, and actionable insights, while identifying opportunities to improve product performance and operational effectiveness. • Partner with Product Development, Merchandising, Design, Sourcing, and Quality teams to embed quality requirements throughout product innovation, commercialization, and market readiness activities. • Lead and develop a globally dispersed network of quality professionals, auditors, laboratories, and service providers to ensure consistent execution of quality standards worldwide. • Build organizational capability through training, calibration, coaching, and continuous improvement initiatives, promoting a culture of quality, accountability, and data-driven decision-making across the enterprise. Education: • Bachelor’s degree preferred or technical diploma with relevant experience acceptable Experience: • 18+ years of experience in the apparel industry, with expertise in quality, product development, or manufacturing and prior supervisory responsibilities. Specialized Knowledge/Technical Skills: • Understanding of textile & apparel manufacturing & finishing processes, including garment construction • Understanding of apparel standards & evaluation procedures including textile testing, regulatory requirements & garment inspection • Understanding of distribution center procedures, inventory management & purchase order systems • Understanding of quality management and statistical quality control concepts and practices, including root cause analysis and preventative action plans • Proficiency with MS Office software, PLM and database tools Decision Making, Problem-Solving and Analysis: • Situational analysis skills to assess severity of an issue and immediacy of next steps with internal & external business partners, including senior management • Ability to manage subjective requirements through understanding of merchandising requirements, market acceptability and technical capabilities • Ability to influence business partners with data-driven summaries of results and potential outcomes • Strong negotiation & influencing skills • Demonstrated ability to conduct root cause analyses and/or similar problem-solving tools Interpersonal Skills / Communication Skills: • Clear & concise written and verbal communication in a global environment • Thorough understanding of organizational responsibilities and ability to build effective relationships Leadership: • Work independently and as part of a decentralized global team • Lead & manage a geographically dispersed team of product auditors • Coach & manage local & globally located team members • Manage multiple priorities LOCATION IND, Adugodi, Bangalore (871B) FULL TIME/PART TIME Full time Current LS&Co Employees, apply via your Workday account.

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