Customer Service Representative - Bilingual Pay from $26 to $30 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Call’s Top Large Employer of 2026! Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success. Why Customer Service at Uline? • Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support. • Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company. • Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs. Position Responsibilities • Process customer orders, make product recommendations and handle account inquiries using world-class technology. • Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. • Build business relationships with customers over phone, email and chat. • Understand customer needs and recommend Uline's best solutions. • Help customers navigate Uline's website and online ordering. Minimum Requirements • High school diploma or equivalent. Bachelor's degree preferred. • Excellent problem-solving, listening and communication skills. • Prior customer service experience is a plus, but if you are eager to learn, we will train you! • Bilingual (English / Spanish) - fluent in both verbal and written forms. Benefits • Complete health insurance coverage and 401(k) with 6% employer match that starts day one! • Multiple bonus programs. • Paid holidays and generous paid time off. • Tuition Assistance Program that covers professional continuing education. Employee Perks • Best-in-class, clean, modern facilities. • First-class fitness center and three miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-GF1 #LI-PA001 (#IN-PACS) #ZR-PACS Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!