Position Responsibilities: • Make outbound collection efforts in a professional manner while keeping and improving customer relations. • Perform collection efforts for assigned portfolio of accounts in an efficient and effective manner. • Identify issues attributing to account delinquency and discuss them with AR management. • Prepare Package for New Customer/Credit Limit review for AR Manager to review. • Run Credit Reports through D&B portal. • Work internally to resolve billing issues required to release orders on hold. • Research and resolve customer Credit Memo issues. • Process payments and customer refunds per policy guidelines • Identify remittance details through Payments Inbox • Interact with customer portals for required information. • Other duties as assigned Qualifications: • Collection experience required – 5-8 years B2B, mfg. environment preferred. • Microsoft Office proficiency – strong PC Skills – Excel (e.g., VLOOKUP and Pivot Tables), Word. • Strong customer focus with emphasis on building relationships remotely (MS Teams) and telephonically. • Relevant experience working through customer A/P portals to post invoices, research status or resolve disputes. • A plus to understand credit fundamentals, credit worthiness and basic accounting. • AS400 ERP experience a plus • Capacity to operate in fast-paced work environment and adhering to public company compliance requirements. • Ability to overcome obstacles and get results utilizing outstanding communication and negotiation skills • The role requires someone with the ability to balance between maintaining trustful relationships and ensuring the timely payments of invoices. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to reach with hands and arms and talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. Benefits and Perks: Methode offers US employees Medical, Dental, Vision, Hearing, Life & Disability insurance, a wellness program, and time off benefits. Voluntary benefit plans include Accident, Hospital Indemnity and Pet Insurance. Methode provides an Employee Assistance Program, and participation in the Company’s 401(k) plan which includes a company contribution. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly employees will also be paid overtime pay when working qualifying overtime hours. Methode Electronics is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics per the EEO Poster available here . If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] or call (708) 867-6777 and let us know the nature of your request and your contact information.