Position: Leasing Specialist for Mount Ridge - Baltimore, MD 21228 Role Overview As a Leasing Specialist for Mount Ridge, you will work at a fast pace to lease apartment homes and deliver exceptional customer service. This community has 266 units. Competitive hourly rate + bonus/commission + 20% monthly rent discount at any of our suitable communities + health/dental/vision/401K with generous match + paid training. Most Important Responsibilities • Sales focused. Strong lead management to be able to convert leads to tours and tours to residents. • Conflict resolution skills, ability to de-escalate issues and problem-solve. • Create and conduct fun events for the residents on a regular basis. • Deliver great customer service to your current residents. • Follow up with prospects. Consistent follow-ups are one of the most valuable acts for anyone in a sales role. • Product and market knowledge. Understand our product and be able to articulate its value in the market. • Collaborate with your team. Understand the unique needs of prospects and residents to determine the best solution. Most Important Qualifications • Leasing experience and/or training is strongly preferred. • 2+ years of sales, hospitality and customer service exp also considered. • General office administrative exp, verbal and written communication skills. • Self-motivation and drive. • Outgoing personality, quick to connect with others. • People skills. The ability to have conversations with prospects and residents to understand their real needs, so you can build rapport and trust. • Ability to work rotating Saturdays (still work 40 hours per week) • Vehicle, driver’s license We've been Certified a Top Workplace Nationally and Top Ten Property Management Company Nationwide. EOE