Are you an experienced dental professional who enjoys connecting with patients, discussing treatment, and helping people feel confident about their dental care? Lane & Associates Family Dentistry/NCOSO is looking for a Treatment Coordinator to join our Cary Tryon Oral Surgery + Orthodontics team! What You Will Do: As a Treatment Coordinator, you will be an important part of both the patient experience and the success of the practice. You will: • Serve as a primary point of contact for patients, providing a warm, welcoming, and professional experience. • Manage a multi-line phone system, including scheduling, rescheduling, and confirming appointments. • Help maintain productive provider schedules by effectively coordinating patient appointments. • Check patients in and out with professionalism and attention to detail. • Present and review treatment plans with patients while helping them understand their recommended care and financial options. • Verify insurance coverage and eligibility and assist patients with understanding their benefits. • Collect payments and follow established financial policies and procedures. • Accurately enter and update patient demographic and insurance information • Maintain accurate electronic patient records while following HIPAA and company privacy requirements. • Maintain a clean, organized, and welcoming reception and waiting area. • Collaborate with doctors and team members to provide an exceptional patient experience. • Perform additional duties as assigned to support the overall success of the practice. What We Are Looking For: • Previous experience in a dental office • Experience as a Treatment Coordinator, Dental Receptionist, or similar dental administrative role • Oral Surgery and/or Orthodontics experience is preferred • Knowledge of dental terminology and common dental procedures • Strong communication and interpersonal skills • Excellent organization and attention to detail • A patient-first mindset with commitment to excellent customer service • The ability to work collaboratively with team members • A positive, professional, and dependable demeanor • High School Diploma and/or GED Benefits That Make You Smile At Lane & Associates, we believe our team members deserve to feel valued and supported. Our benefits and perks include: • Comprehensive insurance coverage after 90 days to include Health, Vision, Dental, Life, FSA, Disability Insurance, and more! • Competitive pay! • 401(k) Employer Contribution Plan! • Quarterly Performance Bonus Opportunities! • Paid Training Classes! • Paid Time Off and Paid Holidays! • Fridays Off at 2 PM! • Uniform Allowance! • Employee Assistance Program! • Team Events, Giveaways and Social Campaigns! • Birthday and Work Anniversary surprises from the owners! • Volunteer Opportunities through our Smile Squad! • Exclusive Team Perks and Experiences: Lane & Associates is also the Official Team Dentist of the Carolina Hurricanes ,Durham Bulls, NC Athletics, and the Campbell Camels; giving our team access to unique experiences and company perks. Why Lane & Associates? We are a growing dental organization, but our focus remains on the people who make our practices successful. We want experienced dental professionals to have the opportunity to build a career, not simply take another job.If you are someone who takes pride in your work, enjoys helping patients, and wants to be part of a team that recognizes your experience and contributions, we would love to hear from you! Apply today and take the next step in your dental career with Lane & Associates Family Dentistry/NCOSO!