Insurance Plan Specialist
Lane & Associates Family Dentistry · lanedds.com
Durham
Straight from the company’s own careers site.
The job in short
Insurance plan specialist work.
MarketingInsurance
Details
- Found
- 6 d ago · posted 2026-10-28
- Location
- Durham, NC, US
Full description
Now Hiring: Insurance Plan Specialist
We are currently seeking an experienced Insurance Plan Specialist to support our continued growth and help us maintain excellence in service and operations. As a Insurance Plan Specialist, you'll play a vital role in safeguarding revenue, ensuring insurance information is accurate and up to date, and supporting seamless treatment planning for our patients. You’ll help reduce outstanding A/R and ensure insurance plans are correctly created, maintained, and linked to appropriate fee schedules.
Key Responsibilities:
Daily, Weekly, & Monthly Tasks include (but are not limited to):
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Review practice schedules for upcoming patient appointments
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Contact insurance providers via phone and web portals for verification and eligibility
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Create and maintain insurance plans in Denticon:
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Enter group numbers, employer info, maxes, and deductibles
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Record exceptions such as non-duplication, waiting periods, and clauses
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Input benefit details, including frequencies and age limitations
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Attach correct fee schedules and update patient profiles accordingly
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Monitor for and prevent plan duplication
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Support treatment plan accuracy through updated insurance data
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Assist with additional administrative duties as needed
What You Bring:
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Detail-oriented with strong organizational, communication, and analytical skills
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1–2 years of experience in a dental office or dental insurance billing environment (required)
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Solid knowledge of dental insurance billing, A/R, and fee schedules
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Effective problem-solving skills, especially with denied claims
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Professional, team-oriented, and dependable
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Comfortable with computers and dental management software
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High School Diploma or GED required
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Ability to lift up 15- 20
Why You’ll Love Working Here:
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Competitive pay!
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Comprehensive Insurance Coverage (after 90 days!) – Health, Vision, Dental, Life, Disability, FSA & more!
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401(k) Employer Contribution Plan (after 90 days!)
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Quarterly Performance Bonus Opportunities!
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Employee Assistance Program!
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Uniform Allowance!
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Paid Time Off & Paid Holidays!
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Fridays off at 2 PM!
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Volunteer opportunities with our Smile Squad to earn awesome prizes!
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Fun team events, giveaways & social campaigns year-round!
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Birthday and Work Anniversary surprises sent directly from our owners!
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Employee discounts at major retailers!
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and so much more!
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