Join our non-profit group practice dedicated to providing comprehensive dental care to all individuals, including those with special access needs who face barriers to care. We are seeking a Community Care Coordinator to ensure a smooth patient experience by managing scheduling, coordinating provider availability, and delivering exceptional customer service. \n Key Responsibilities • Works directly with a facility dental liaison to ensure successful on-site dental care and oral health care screening visits • Prepare the clinical provider schedules for on-site care visits • Report, document, and address customer service inquiries from patients, patient representatives, and facility staff members • Coordinate monthly visits to our contracted on-site care facilities for dental services and oral health screenings • Enter monthly provider schedules into Open Dental and distribute to appropriate staff • Update facility records as needed • Confirm patient appointments, with family members and/or the facility staff • Scan and enter new and/or updated patient information • Enter and verify insurance plans, and document changes and updates accordingly • Perform pre and post quality assurance for appointments and send insurance claims • Send and follow up on treatment plans sent to families and update status accordingly • Send and follow up on insurance pre-authorizations and update status accordingly • Scan and process patient treatment information including fax correspondences • Discuss appointment and account information with patients and their responsible parties Why Join Us? • Meaningful Work – Make a difference in a mission-driven, patient-centered practice. • Professional Growth – Gain valuable experience in a supportive team environment. • Inclusive Workplace – Work in a welcoming setting where all contributions are valued. Requirements • HS Diploma or GED required • Customer Service, scheduling, and phone experience preferred • Dental office experience strongly preferred, but not required \n $20 - $22 an hour \n