Description Maintenance Technician Job Summary Core 3 is seeking an experienced and customer-focused Maintenance Technician to support the day-to-day maintenance operations of our managed properties. Our mission is to simplify the real estate experience by delivering comprehensive property management and maintenance solutions. This role plays a key part in ensuring our properties are safe, well-maintained, and operating efficiently while providing exceptional service to residents and property owners. This position is not a groundskeeping, porter, or janitorial role. The ideal candidate will have hands-on residential maintenance experience and the ability to independently diagnose, troubleshoot, and complete repairs in occupied homes and apartment communities. At our companies, we are guided by our Core Values: • Lead by Example • Be Consistent • Hungry • Better Together • Client Focused • Have Fun The ideal candidate will embody these values and uphold the principles that make our companies exceptional places to work. Responsibilities • Complete assigned maintenance work orders generated from resident requests. • Diagnose, troubleshoot, and repair maintenance issues in occupied homes and apartment communities. • Perform residential plumbing repairs including toilets, flappers, fill valves, faucets, garbage disposals, drain clogs, and shut-off valves. • Troubleshoot and repair basic electrical issues including outlets, switches, GFCIs, breakers, light fixtures, and ceiling fans. • Complete drywall, painting, carpentry, hardware, lock, and door repairs. • Perform appliance troubleshooting and repairs. • Conduct preventative maintenance inspections and identify potential issues before they become larger problems. • Ensure all make-ready repairs and services are completed on schedule. • Communicate professionally and respectfully with residents regarding maintenance concerns and work order status. • Schedule appointments with residents as needed and provide updates throughout the repair process. • Follow up with residents to ensure maintenance concerns have been resolved satisfactorily. • Accurately document completed work orders, notes, and materials used electronically via phone. • Maintain company vehicle, tools, and equipment in a clean and professional manner. • Follow all company safety procedures, maintenance policies, and Fair Housing requirements. • Participate in an after-hours on-call rotation. • Respond to emergency maintenance situations as needed. Required Qualifications • Minimum of 3 years of hands-on residential maintenance experience. • Ability to independently diagnose and troubleshoot common residential maintenance issues. • Experience performing plumbing, electrical, appliance, drywall, painting, and general maintenance repairs. • Experience working inside occupied homes, apartments, or residential properties. • Strong customer service and communication skills. • Ability to interact professionally with residents, vendors, coworkers, and property owners. • Understanding of the importance of Fair Housing compliance and treating all residents consistently and respectfully. • Ability to use smartphones, tablets, and mobile maintenance software. • Valid driver's license and acceptable driving record. • Ability to lift, carry, push, and pull up to 50 pounds and perform physical work throughout the day. Preferred Qualifications • Property management maintenance experience. • HVAC certification or HVAC service experience. • Appliance repair experience. • Trade school education or technical certifications. What Success Looks Like • Repairs are completed correctly the first time. • Residents receive professional, respectful service. • Work orders are completed accurately and on time. • Maintenance issues are diagnosed efficiently and resolved with minimal supervision. • Company standards, safety procedures, and Fair Housing requirements are consistently followed. Benefits • Company vehicle provided • Cell phone reimbursement • Health insurance • Dental insurance • Vision insurance • Life insurance • Paid time off • Additional compensation for after-hours emergency calls Schedule • Full-time • 8-hour shift • On-call rotation License/Certification • Driver's License (Required) Requirements • Minimum of 3 years of hands-on residential maintenance experience. • Ability to independently diagnose and troubleshoot common residential maintenance issues. • Experience performing plumbing, electrical, appliance, drywall, painting, and general maintenance repairs. • Experience working inside occupied homes, apartments, or residential properties. • Strong customer service and communication skills. • Ability to interact professionally with residents, vendors, coworkers, and property owners. • Understanding of the importance of Fair Housing compliance and treating all residents consistently and respectfully. • Ability to use smartphones, tablets, and mobile maintenance software. • Valid driver's license and acceptable driving record. • Ability to lift, carry, push, and pull up to 50 pounds and perform physical work throughout the day. • Availability on nights and weekends for rotating on call shifts