Job Title : Salesforce Agentforce Technical Architect Job Location : Cleveland,Ohio Agentforce Technical Architect successfully designs and manages the delivery of complex AI Salesforce solutions for our customers These technologies includebut are not necessarily limited to Agentforce products and APIs Apex Lightning mobile development technologies and integration ETL technologies Responsibilities Collaborate with client stakeholders to define requirements deliverables and set and manage expectations Translate business requirements into well architected solutions that best leverage the Salesforce platform Build reusable accelerators play books and reference architectures that address critical product gaps and directly shape the agentic platform roadmap Conduct feasibility research on novel use cases determining whats possible whats not and what needs to change in the product to get there Lead technical design sessions architect and document technical solutions aligned with client business objectives identify gaps between clients current and desired end states Provide oversight and governance of Salesforce projects Follow and help define coding standards Lead code reviews during projects to ensure quality and appropriate design patterns are followed Manage the technical delivery of custom development integrations and data migration elements of a Salesforce implementation Requirements Degree or equivalent proven experience required Experience will be evaluated based on the core proficiencies for the role 10 years of Salesforce platform experience with minimum 2 years of experience as Architect Demonstrated experience deploying AILLMbased solutions including agentic frameworks prompt engineering and retrieval augmented generation RAG Agentforce delivery Experience in at least 2 end to end Agentforce projectsAI Projects with involvement in discovery solution design implementation rollout and defining the customer roadmap for enhancements Hands-on working knowledge across Agentforce capabilities including Agent development Agent security access controls guardrails Deployment environment strategy testing approach Expertise supporting agent deployment testing and release management including functional testing grounding validation and regression testing across environments Experience with monitoring agent performance refining prompts and optimizing response quality based on user feedback and usage analytics Strong diagnostic and problem decomposition instincts able to pinpoint whether a failure is a product bug a configuration error or a data issue even in low documentation environments Expert level understanding of the Salesforce product suite including Sales Service Experience clouds Understanding of systems architecture and ability to design scalable performance driven solutions key design patterns and large data volume limitations and best practices Understanding of data sharing and visibility considerations and how these play into platform architecture Familiarity with platform authentication patterns SAML SSO OAuth