Description NOW HIRING IN Harrisburg, PA! We are currently searching for a full-time Resident Service Coordinator to join our team at Twin Lakes Apartments. This position will serve as the customer service specialist for 6 conventional apartment communities in Harrisburg. When you join PMI, you are joining a stable and growing employee-owned management company at the forefront of the real estate industry that has been in business for over 55 years. APPLY Online: By clicking here Rate: based on experience Starting at $19/hr. Hours: Monday through Friday, 8:30 am - 5:00 pm Benefits: • We are an EMPLOYEE OWNED COMPANY! Earn company stock at no cost to you. • 401(k) with employer match. • Medical/Dental/Vision insurances. • Short term and Long Term Disability options (some company paid!). • Generous PTO. • Paid Holidays. • Employee bonus referral program. • Advancement opportunities. Role and Responsibilities: · Serves as the primary point of contact for all visitors, residents, prospects, and vendors, providing professional, courteous, and efficient front desk coverage in a high-volume, conventional apartment community. · Answers and routes incoming phone calls, emails, and walk-in inquiries promptly. · Supports leasing operations. · Assists with processing rental applications. · Maintains accurate resident, prospect, and leasing records. · Receives, records, and tracks work orders requests. · Conducts resident follow-up communication. · Assists with move-in and move-out processes. · Supports rent collection efforts. · Performs routine administrative duties including sorting and distributing mail, scanning, filing, data entry, and maintaining organized office systems to support leasing and management staff. · Assists with organizing, promoting, and communicating community events. · Performs other related duties as assigned to support the overall success of the leasing office and community operations. Requirements Excellent customer service and sales skills. High School Diploma/GED. Must have reliable transportation & Valid Drivers license. Proficiency in Microsoft Office Suite Ability to work under pressure and meet deadlines