Description This position will have responsibility for: • Greeting patients professionally both in person and on the phone • Quickly answering or properly referring questions and issues • Optimizing provider schedules and patient satisfaction with efficient scheduling • Notifying providers of patient arrivals and monitoring patient wait times • Ensuring availability of treatment information by accurately inputting and and updating patient information into the electronic medical record • Verifying insurance and financial information and collecting patient co-payments Requirements Skills and Experience: • High School or equivalent • Two or more years Medical Office Front Desk experience • Excellent telephone and interpersonal skills • Customer service focus • AthenaHealth EMR experience strongly preferred