Make a real impact—help someone build independence while building a career, you’re proud of. The Medical Assistant is a key member of the Hope Network team, providing direct support, supervision, and person-centered care within our residential programs. What You’ll Do • Administer, monitor, and document resident medications in accordance with policies and procedures • Monitor residents' health conditions and communicate changes to nursing staff and healthcare providers • Support infection control, safety initiatives, and quality assurance practices • Assist with activities of daily living (ADLs), personal care, and resident supervision as needed • Participate in developing and implementing treatment plans and nursing care plans • Lead shift communication and medication reconciliation to ensure continuity of care • Coordinate resident medical appointments and support communication with pharmacies, laboratories, and healthcare partners • Complete documentation and records to maintain compliance with licensing, CARF, and organizational requirements What We’re Looking For • Compassionate and dependable professional committed to resident-centered care • Strong communication and interpersonal skills • Ability to remain calm and respond effectively during crisis situations • Strong attention to detail and medication administration accuracy • Collaborative team player with excellent problem-solving skills • Commitment to safety, quality care, and regulatory compliance • Ability to support individuals with diverse physical, emotional, and behavioral needs What You Bring Preferred: • Graduation from an accredited Medical Assistant program or Certified Medical Assistant (CMA) credential • At least one year of experience in a residential care setting • At least one year of experience administering medications Required: • High school diploma or GED • Strong written and verbal communication skills • Ability to work effectively with individuals with special physical, emotional, social, and vocational needs • Ability to complete required training programs and maintain compliance standards • Ability to support Hope Network's mission and values • Valid driver's license with an acceptable driving record Top Benefits • Competitive pay • Medical, dental & vision insurance (may vary based on job status) • Virtual Concierge Medical Services • 403(b) retirement with company match (up to 3%) • Generous Paid Time Off (PTO) • Paid training + career growth opportunities • Tuition reimbursement and scholarship opportunities • Employee Assistance Program (mental health + support) • Company-paid life insurance Why Hope Network Not your average job. Not your average impact. At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters. Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters. Apply today and start making a difference.