What to Expect in the Role: • Promote and continuously exhibit positive culture among both immediate internal store team and all cross functional partners. • Consistently deliver exceptional customer experience to all guests. • Be a King Ranch Brand mentor for all store team members by continuously coaching product knowledge, different active selling techniques, and overall KR brand heritage. • Execute promotion and marketing activities aligning with overall KR brand direction and standards. • Maintain and uphold merchandising and store presentation standards, ensuring the overall visual customer experience is aligned with the high-quality KR brand standards. • Plan, prepare, and manage employee work schedules and report store payroll weekly. • Supervise, train, and execute regular inventory cycle counts within location. • Actively manage replenishment of sales floor merchandise from internal backstock as well as prepare replenishment orders of merchandise from warehouse. • Ensure sales associates execute tasks and daily activities in accordance with the store plan. • Ensure compliance of employees with established security, safety laws and procedures, King Ranch Inc. Policies, and maintain a risk-free environment. • Communicate to appropriate cross functional partners as needed to mitigate negative customer feedback. • Maintain all organizational, cleanliness, and recovery standards for the sales floor. • Process cash register transactions accurately and efficiently. • Execute all duties required to open and close day of business. • Interview, hire and train employees. What We Will Be Needing From You: • Detail oriented and organized. • Resourceful and proactive – ability to take initiative and take on additional tasks during peak times. • Effective problem solver. • Excellent verbal and written communication skills. • Proficient computer skills. • Flexible and adaptable. • High school diploma. • At least 3+ years’ experience in providing an exceptional customer experience, preferably in a retail environment. • Proven experience managing teams in a customer-focused/selling environment with a proven track record of driving success. • Passion for attracting, developing, and retaining diverse and dynamic teams.