YOUR ROLE • Independently develop complex Salesforce components (Apex, LWC, integrations) for prioritized epics and user stories • Act as technical lead for the offshore development team: allocate tasks, conduct code reviews, and ensure quality and adherence to coding standards • Translate business requirements and user stories into technical designs and task breakdowns for the offshore team • Design and configure Service Cloud capabilities (Case Management, Omni-Channel Routing, Queues, Knowledge, Sharing & Visibility) • Manage and coordinate day-to-day development across sprints (planning, daily alignment, and reporting to project management and architecture) • Ensure compliance with deployment, testing, and documentation standards, including CI/CD and the sandbox strategy • Manage escalations involving technical blockers between the offshore team and onshore stakeholders • Contribute to architecture and design decisions (sharing and security model, integration architecture, and data model) • Support effort estimation and technical prioritization during backlog refinement YOUR PROFILE • 10+ years of senior- or lead-level experience in Salesforce development (Apex, LWC, Flows, integrations, and CI/CD) • Proven experience providing functional leadership to onshore and/or offshore development teams • In-depth understanding of Salesforce best practices, governance, and the security model • Experience with integration architectures (APIs, middleware/integration layer) is an advantage • Salesforce certifications (e.g. Platform Developer II, Application Architect/System Architect, Service Cloud) are desirable