Job Summary: This role assists in the practice of veterinary medicine under the direct supervision of a Doctor or Hospital Manager. Supervisory Responsibilities: • None Duties/Responsibilities: • Responsible for client communication (verbal and written) regarding all aspects of the client’s pet. • Assist in discussing treatment plans, provide data entry for those plans for documentation. • Medical record management through practice management software program. • Ability to gain compliance on treatment plans and to educate clients. • General duties include dispensation of medication, performing x-rays, performing blood draws, placing catheters, obtaining samples, providing treatments, running diagnostic equipment, nursing care, vaccine administration, and animal restraint. • Utilization (set-up, breakdown, cleaning, maintaining) of medical equipment. • Client engagement and delivering WOW customer service is an important aspect of the role. • Cleaning all areas of the hospital. • Assist with CRS and Kennel functions when called upon. Required Skills/Abilities: • Excellent communication and interpersonal skills • Compassion and empathy for pets, clients, and staff • Detail Oriented • Great sense of urgency Education and Experience: Preferred: Associates Degree in Veterinary Assisting. Physical Requirements: • Must be able to lift at least 40 pounds. • Standing for long periods of time, walking, sitting, squatting, pushing, pulling, using hands and fingers for technical and administrative work. • May have extended periods of time viewing computer screens and reading.