Summary The Lead Commissary Support Clerk serves as a working leader over a group of at least three or more employees performing store-level work in accounts and price maintenance and, as assigned, supply work. Incumbent personally performs the work of the positions led. Duties Position responsibilities include: Performs account maintenance, computer operations, supply clerical duties, and other clerical support to the commissary management team. Distributes and balances the workload among employees, assuring timely accomplishment of the assigned workload. Monitors the status and progress of work and makes day-to-day adjustments in accordance with established priorities. Instructs employees in specific tasks and job techniques. Gives on-the-job training to new employees. Checks on work in progress. Spot checks work not requiring regular reviews and reviews completed work. Amends and rejects work not meeting established standards. Recommends changes in work methods that will improve timeliness and/or quality of work. Monitors working conditions, resolves simple, informal complaints of employees, and assists the supervisor in preparing work schedules. Read the entire announcement before starting the application process. Qualifications You must meet the Office of Personnel Management (OPM) qualifications for series 0303 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. Experience: One (1) year of specialized experience equivalent to at least the GS-5 grade level. Experience can be under other Federal service pay systems, private sector, or military. Examples of specialized experience: Oversight of lower graded workers. Providing on-the-job training. Knowledge of departments within a grocery store (dairy, grocery, meat, produce, etc. Knowledge in running a cash register. military. You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Additional Requirements that must be met by the closing date: Physical requirements: (1) Incumbent must be able to walk, stoop, bend, and carry and lift items without assistance (e.g. boxes of copier paper) weighing up to 25 pounds. You will attest to your ability to perform these physical requirements in the Questionnaire. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in the position's competencies (knowledge, skills, abilities, and other characteristics). Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks, including current employees applying under VEOA. Your application package must contain proof you meet this requirement. See Required Documents for more information. For GS-6: You must have 52 weeks of Federal service at or equivalent to GS-5. Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a nontemporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies: Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Overtime: Occasional Fair Labor Standards Act (FLSA): Nonexempt Bargaining Unit Status: Not Covered Obligated Position: No Those retired under CSRS or FERS considered: No. DoD criteria not met. Work environment: Incumbent must be able to lead others and to successfully relay and explain work methods and procedures. Position requires the exercise of tact and diplomacy when dealing with other employees, with outside contacts, and with commissary patrons. May be subject to shift work, to irregular tours of duty, and to weekend work. Recruitment/Relocation Incentives Offered: No Telework eligible: No Remote work eligible: No Education You may not use education to qualify for this position.