A Brief Overview Identifies, leads, and facilitates the development and enhancement of tools and methods to support Clinical Risk & Loss Control, improve organizational performance, and operations. This position will be responsible for leading cross-functional teams to resolve apparent and emerging risks in real time, as well as lead proactive risk management initiatives. What You Will Do • Identifies and investigates unanticipated outcomes, incident reports, and high-level risk events. • Leads risk management activities for assigned areas and maintains communication with the Director(s) of Clinical Risk Management & Loss Control and key stakeholders. • Conducts/facilitates root cause analysis for serious safety events and other events as needed. • In collaboration with the Director(s) Clinical Risk Management & Loss Control, drives the vision for mapping patient activities that bring value to UH and meets external agency requirements. • Promotes organizational learning about health care errors to affect behavioral changes to improve safety. • Promotes UH system wide standardization of policies/practices via the UH Risk Management Council. • Implements physician practice wide programs around risk and patient safety utilizing data and trends from PASS reporting system, Process Improvement, and/or Quality Improvement • Supports a positive culture through effective communication with all team members. • Clinical Performance Improvement and Change Management In collaboration with local and System Leadership, creates multiple program methodologies for improving clinical performance and implementing needed changes to improve care and outcomes. • Quality Assurance Partners with clinical leadership to assess patient care for gaps to design and implement evidenced based practices and workflow that decrease risk. Participates in audits for on-going risk evaluation. • Education Presents information to clinical teams on risk topics to enhance knowledge and understanding of risk management. Additional Responsibilities • May participate in high risk event calls after hours. • Performs other duties as assigned. • Complies with all policies and standards. • For specific duties and responsibilities, refer to documentation provided by the department during orientation. • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Education • Bachelor's Degree BSN or health or science related field (Required) and • Master's Degree (Preferred) Work Experience • 5+ years direct patient care experience (Required) • Prior supervisory experience (Preferred) • 2+ years experience in Risk Management or Quality (Preferred) Knowledge, Skills, & Abilities • Group facilitation skills. (Required proficiency) • Knowledge of performance improvement concepts and applications. (Required proficiency) • Proven clinical and leadership skills, sharp conceptual and analytical skills, computer skills, ability to work under pressure to meet deadlines, discretion and integrity, organizational skills, maturity, influential demeanor, flexibility. (Required proficiency) • Understanding and interpretation of organizational policies. (Required proficiency) • Understanding of clinical risk management and patient safety concepts. (Required proficiency) • Knowledge of performance improvement concepts and applications. Licenses and Certifications • Registered Nurse (RN), Ohio and/or Multi State Compact License (Required Upon Hire) • CPHRM (Preferred) or • CPPS (Preferred) or • CPHQ (Preferred) Physical Demands • Standing Occasionally • Walking Occasionally • Sitting Constantly • Lifting Rarely up to 20 lbs • Carrying Rarely up to 20 lbs • Pushing Rarely up to 20 lbs • Pulling Rarely up to 20 lbs • Climbing Rarely up to 20 lbs • Balancing Rarely • Stooping Rarely • Kneeling Rarely • Crouching Rarely • Crawling Rarely • Reaching Rarely • Handling Occasionally • Grasping Occasionally • Feeling Rarely • Talking Constantly • Hearing Constantly • Repetitive Motions Frequently • Eye/Hand/Foot Coordination Frequently Travel Requirements • 20% Travel among assigned UH entities (20-25%)