Description Branch Operations Manager – Residential Plumbing Company: Plumbing Solutions, LLC Location: Augusta, GA Job Type: Full-Time / Leadership Experience Level: Senior-Level – Construction or Trade Industry Operations Salary Range: $60,000 - $90,000 Based on Experience About Us Plumbing Solutions, LLC is a trusted plumbing partner for residential builders across the Southeast. Known for reliability, communication, and consistent quality, we support builders with structured processes and a team that takes pride in doing things the right way. As we continue to grow, we’re adding a Branch Operations Manager to help strengthen daily operations, support branch performance, and ensure our teams stay aligned with company standards. The Role The Branch Operations Manager plays a key role in supporting the operational performance of our branches. This position focuses on workflow coordination, scheduling alignment, communication, and helping teams execute efficiently. This role requires a leader who understands both the business and field side of construction, capable of balancing process discipline with real-world trade experience. This is a hands‑on operational role. You’ll work closely with the CEO and branch leadership to maintain consistency, improve processes, and support the systems that keep projects moving. What You’ll Do • Lead company-wide operations, overseeing Operations, Procurement, Estimating, and Scheduling. • Translate the CEO’s vision into measurable goals, execution plans, and accountability across departments. • Directly manage department heads to ensure consistent quality and performance. • Oversee financial performance, efficiency metrics, and profitability. • Maintain seamless coordination between HQ and branch operations. • Develop scalable systems, policies, and reporting structures to support growth. • Build leadership depth and strengthen company culture across all levels. • Drive accountability through consistent meetings, scorecards, and performance reviews. What Success Looks Like • The company operates efficiently, predictably, and profitably, without relying on its owner. • Branches and departments perform to the same standards across all locations. • Communication is clear, structured, and proactive. • Systems and leadership are strong enough to support branch growth. What We’re Looking For • 5+ years of progressive leadership experience in construction, plumbing, or a related trade industry. • Proven track record in operations management. • Strong understanding of field operations, scheduling, logistics, and financial accountability. • A builder of systems and people, not just a manager. • Excellent communicator with a steady, decisive leadership style. • Ability to thrive in a fast-growing, hands-on environment. Why Join Plumbing Solutions • Established, growing company with a clear, achievable vision. • Strong leadership team and supportive ownership. • A culture that values hard work, honesty, and doing things right. • Opportunity to shape the next chapter of a trusted, fast-growing company. Join Plumbing Solutions, LLC, where leadership means building a company that lasts. Apply today and help us turn strong systems, great people, and reliable work into lasting growth. Requirements Mandatory Experience & Industry Qualifications • Field Leadership Experience: A minimum of 5+ years of field leadership or management experience in residential plumbing, construction, or a closely related trade. • Plumbing/Trade Expertise: Extensive practical plumbing experience. While a Master Plumbing License is preferred, it is not required if the candidate possesses sufficient, proven skill and knowledge in residential plumbing installation practices. • Operational Management Track Record: Demonstrated success in managing local production, overseeing complex field schedules, and ensuring compliance with installation, safety, and quality standards. • Local Compliance Knowledge: Deep familiarity with local building codes and trade installation standards relevant to the Florence branch location. • Financial Literacy: Basic understanding of budgeting, job costing, labor utilization metrics (KPIs), and supporting data-driven operational decisions. Core Leadership & Accountability Skills • People Management: Proven ability to lead, coach, and motivate diverse teams, including Field Supervisors, Install Crews, Quality Inspectors, and Warehouse staff. • Builder Relationship Management: Skilled in actively strengthening long-term builder relationships, managing expectations, and resolving site issues promptly and professionally. • Accountability Driver: Ability to enforce company standards and values (quality, teamwork, accountability) while delivering performance feedback and managing disciplinary actions in partnership with HR. • Hands-On Ownership: A demonstrated ownership mindset with a willingness to engage in various operational tasks (warehouse, plumbing, management) to ensure the branch's overall success. • Structured Communication: Excellent organizational and communication skills, necessary for daily coordination with the Operations Coordinator/COO and proactive communication with builders and field teams.