Serves as a high-level operational, procedural, and analytical partner to department Directors, Managers, or multiple operational units. Under limited administrative direction, operates with broad independence, exercising discretion and independent judgment on significant administrative matters, workflow design, and resource allocation. Routinely evaluates complex operational challenges, formulates and implements department-level procedures, manages nuanced budgets, and independently handles sensitive personnel, financial data, and confidential information. In the Director and Assistant Director's absences, assume responsibility for maintaining departmental workflow and continuity of operations as assigned. Assist with the development and implementation of departmental procedures, workflows, and administrative processes under the direction of the Director or Assistant Director. Coordinate assigned departmental projects and initiatives, following established objectives, timelines, and priorities. Assist with departmental budget administration, including monitoring expenditures, processing purchase orders and invoices, maintaining records, and preparing routine financial reports. Coordinate, hire, supervise, and assign work of support staff including administrative assistants and student workers, and conduct annual evaluations of support staff. Supervise and monitor the handling of service-related calls and emails to the Facilities Call Center (4440); serve as administrator for the web-based facility maintenance program and create work order reports. Process and manage sensitive personnel evaluations, HR requisitions, notice of change forms, internal investigations, and draft policies, exercising professional discretion and judgment on confidential matters, including coordinating and transmitting contracts with College legal counsel. Serve as primary administrative liaison for the department; research, obtain documents, and gather information requested by Directors and Managers, the Board of Trustees, the President, and for Freedom of Information requests. Coordinate with Directors, Managers, Administrative Affairs, and Board Secretary in preparing monthly Board package information including Board recommendation letters for contract awards and change orders in a timely fashion, as well as drafting complex reports, white papers, policy briefs, and executive communications. Coordinate comprehensive process-mapping initiatives across departmental workflows, evaluating compliance standards and driving continuous quality improvement. Aggregate, analyze, and synthesize institutional and departmental data sets, including educational data processing systems, to generate actionable insights and compliance reports for senior leadership. Schedule appointments and meetings and maintain calendars for Directors and Managers; set up conferences, manage travel arrangements and reports, prepare RFQs and RFPs, maintain inventory and order office supplies, and conduct customer follow-up. Perform other high-level analytical and administrative duties as assigned to support institutional operations.