Key Responsibilities: • When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest • Assist in managing all Service Counter functions • Responsible for supervising and ensuring proper checking and bagging techniques are being used • Make sure all guests are being taken care of when they enter and when they leave the premises • Help with the Service Counter: Money Gram, Utility Payments, Money Orders, Select A Seat, etc. • During peak business times, the service supervisor will be responsible for ensuring that guests are being taken care of in a quick manner by being on the front end and filling in where needed • Help manage front end flowchart to ensure team members are sent on breaks at the appropriate time and ensure they are sent home on time • Make sure that front end team members keep busy at all times • Assist in cleanliness and appearance of entire front-end, including check stands, floors, exterior front of store, parking lot, etc. • Assist with overall guest and team member safety • Performs other duties as requested or required by management Key Requirements: • Must be 18 years of age or older • High School diploma preferred • Must maintain Certified Food Safety Manager certification • Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking • Must be able to lift up to 50 lbs. and stand for long periods of time (up to 6 hours) • Ability to function as a team member and get along with others • We also provide a variety of benefits including: • Competitive wages paid weekly • Associate discounts • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits • Leaders invested in your training, career growth and development • An inclusive work environment with talented colleagues who reflect the communities we serve Our Values – Click below to view video: ACI Values A copy of the full job description can be made available to you.