Responsible for compliance with approved procedures, as well as, training, supervising and monitoring the performance of dealers to ensure smooth and efficient gaming during shift. Responsible for dealing a game in a proficient manner while maintaining a courteous and friendly manner. • Supervise the operation of an assigned number of tables. • Ensure fills/credits are handled according to policy. • Promote positive guest relations. • Assist in answering questions or resolving disputes. • Exhibit knowledge of all appropriate state and company controls, policies, and procedures. • Promote the following within the department and among all associates: • Create an atmosphere of fun for all casino guests. • Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times. • Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes. • Retain associates through personal involvement in associate training and development. • Protect and control the game. • Conduct the game according to company policies and procedures and applicable gaming regulations, handling guest transactions and notifying Supervisor of any irregularities. • Exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner. • Promote outstanding guest relations. • Support and maintain Horseshoe courtesy guidelines. • Perform other duties as assigned. • Minimum of 2 years of dealing experience. • Thorough knowledge of game supervision and casino rules, procedures, and regulations.