Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together. Job Description Summary The Materials Service Coordinator/Courier is primarily responsible for reception, processing and delivery of incoming supplies and equipment. Serves as a backup courier when needed. Drives delivery vehicles along designated routes in accordance with time schedules. Delivers and transports supplies, packages, mail to Allied Health Sites of Care from the flagship location. Serves as a backup courier when needed. The Materials Service Coordinator/Courier will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Materials Service Coordinator/Courier will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties. Job Description The Materials Service Coordinator/Courier will: • Matches items received against packing slip and purchase order data and prepares receiving, communicating discrepancies to Purchasing and Central Supply. • Loads and unloads delivery vehicles, verifying received items match the items on the vendor, carrier, and hospital records, and reporting discrepancies to carrier and designated hospital department(s). • Delivers incoming parcels to proper locations with correct documentation of delivery. • Completes and submits shipping and receiving documentation, filing documents as needed. • Stores supplies, equipment, and processed items in appropriate shelves and cabinets, reloads carts with materials and replenishes stock as needed. • Resolves complaints and inquiries, explaining receiving services to users. • Traces lost orders, recommending alternatives and referring callers to appropriate resource as necessary. • Performs routine maintenance and cleaning of assigned equipment. • Prepares packages for shipment, via online carrier resources (UPS, FedEx) • Drives vehicles over designated routes in accordance with time schedules, to pick up, deliver and transport goods, packages, mail, including 'Daily Receipt" bags, and RIC staff to Alternate Sites of Care. • Performs basic vehicle maintenance, including servicing vehicle with gas, water and oil; cleaning exterior and interior of vehicles, ensuring compliance with Chicago and Illinois safety rules and regulations. • Maintains records concerning vehicle maintenance, miles driven and deliveries made or received; logs and prepares incident and accident reports. • Performs all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab. Reporting Relationships: • Reports directly to the Manager, Purchasing and Staff Services Knowledge, Skills & Abilities Required: • Work requires educational development normally acquired through high school to perform according to written procedures; correctly interpret receiving documents and requisitions; and perform simple calculations. • A valid driver's license and good driving record is required. • Minimum 3 months of orientation and training to ensure knowledge of storing and distribution procedures, as well as for on-the-job experience to learn how to safely and efficiently operate various equipment. • Able to operates lift truck, hydraulic forklift, flat truck, mailing machine • Able to use power equipment, photocopiers, telephone, automated inventory/purchasing system(s), other equipment, and computers for documenting receiving as trained and assigned. Maintains safe and cost-effective practice. • Ability to concentrate and pay close attention to detail when setting up equipment, checking stock orders, and filling requisitions. • Interpersonal skills required to exchange factual information in an accurate and courteous manner with Institute staff and contact persons within the medical complex and at post offices. • Requires a strong set of navigational skills to quickly adjust to alternate courier routes under adverse traffic conditions. Working Conditions: • Normal office environment with little or no exposure to dust or extreme temperature. • Ability to transport shelve supplies, stock cartons, etc., weighing over forty pounds. • Ability to lift 25-50 pounds Pay and Benefits*: Pay Range: $17.00 per hour - $29.62 per hour Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits *Benefits and benefits’ eligibility can vary by position. Actual compensation will vary based on applicant’s experience and qualifications, as well as internal equity. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Pay and Benefits*: Pay Range: $17.05 - $29.62 Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits *Benefits and benefits’ eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role. Equal Employment Opportunity Employer Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law. EEO is the Law | EEO is the Law - Know Your Rights | View our Full Policy Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.