Acute Care Tech I - Clinical Decision Unit Acute Care Tech I – Observation Unit  Location: Bethesda North Hospital – 10500 Montgomery Rd, Montgomery, OH 45242  Job Type:  Full Time Nights    Job Overview:    Provides assistance and/or performs basic activities of daily living and specified treatments and procedures under the direct supervision of the nurse. May perform non-direct patient care activities as assigned, requested, or directed including but not limited to stocking and clerical activities.    Job Requirements:    2 years High School Education   Age 17 with work permit  Basic Life Support (BLS)  Reading and math ability appropriate to the position    Job Responsibilities:    Performs and documents basic patient care tasks under the direct supervision of an RN. Maintains competency of tasks in which the PCA has been trained. Completes assigned tasks within required timeframe. Seeks clarification from the nurse when in doubt about how to proceed.  Maintains a safe environment. Reports safety hazards to appropriate personnel. Completes safety event report as necessary. Complies with Infection Control policies. Demonstrates knowledge of safety/emergency policies and procedures and appropriately corrects any identified hazards.  Communicates effectively with others. Shows respect to patients, families and co-workers. Reports patient related information in a timely manner. Reports problems in completing assignment/tasks in a timely manner to the appropriate person. Documents observations and tasks performed. Works in collaboration with all members of the health care team. Utilizes chain of command appropriately.  Performs supply, equipment, and environmental-related activities as required, and described in principal accountabilities. Recognizes, reports, and follows-up on issues with supply/equipment availability in a timely manner. Reports and follows through as per unit standard concerning equipment that is broken or malfunctioning. Assures equipment/supplies are readily available for use by next person.  Acknowledges need for self growth and accountability. Identifies area for self improvement. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes.    Other Job-Related Information:    Working Conditions:    Bending - Frequently  Climbing - Occasionally  Concentrating - Consistently  Continuous Learning - Consistently  Hearing: Conversation - Consistently  Hearing: Other Sounds - Frequently  Interpersonal Communication - Consistently  Kneeling - Occasionally  Lifting <10 Lbs - Consistently  Lifting 50+ Lbs. - Frequently  Lifting <50 Lbs. - Consistently  Pulling - Consistently  Pushing - Consistently  Reaching - Consistently  Reading - Consistently  Sitting - Frequently  Standing - Consistently  Stooping - Frequently  Talking - Consistently  Thinking/Reasoning - Consistently  Use of Hands - Freq  Color Vision - Occasionally  Visual Acuity: Far - Consistently  Visual Acuity: Near - Consistently  Walking - Consistently    TriHealth SERVE Standards and ALWAYS Behaviors  At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:     Serve: ALWAYS…  • Welcome everyone by making eye contact, greeting with a smile, and saying "hello"  • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist  • Refrain from using cell phones for personal reasons in public spaces or patient care areas  Excel: ALWAYS…  • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met  • Offer patients and guests priority when waiting (lines, elevators)  • Work on improving quality, safety, and service   Respect: ALWAYS… • Respect cultural and spiritual differences and honor individual preferences.  • Respect everyone’s opinion and contribution, regardless of title/role.  • Speak positively about my team members and other departments in front of patients and guests.  Value: ALWAYS…  • Value the time of others by striving to be on time, prepared and actively participating.  • Pick up trash, ensuring the physical environment is clean and safe.  • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.  Engage: ALWAYS…  • Acknowledge wins and frequently thank team members and others for contributions.  • Show courtesy and compassion with customers, team members and the community