Westfields Hospital is hiring a casual Security Officer to join our team. The Security Officer is responsible for providing and maintaining a safe and secure environment of the patients, visitors and staff of Westfields Hospital & Clinic. Security Officers provide a variety of services ranging from routine patrols, emergency response public assistance, report writing, investigative services and other duties as deemed necessary by the Manager, Security Operations. WORK SCHEDULE: Casual position is to assist in covering vacation and sick calls. Days and shifts vary depending on department need Shifts are 6:00am-6:00pm or 6:00pm-6:00am MINIMUM QUALIFICATIONS: • High School Diploma or equivalent • Valid, unrestricted driver's license PREFERRED QUALIFICATIONS: • One year experience working in security, Law Enforcement, Military or Mental Health. • Post high school education in the field of law enforcement. • Healthcare security experience. Essential Duties: % Of Time (minimum 5% increments) 1. • Patrol all areas of the hospital (internal and external) and any off-site properties owned and/or operated by Westfields Hospital & Clinic on a daily basis • Performs Department Rounds according to the department policy. • Patrols all public areas, stairwells, conference rooms, bathrooms and waiting areas routinely. • Performs inspections for all parking lots and ramps associated with the organization. • Inspects departments routinely to identify potential safety hazards. 25 2. • Respond to the emergency needs of the organization and its occupants when necessary • Responds to all fire alarms according to the organization’s policy. • Responds to disaster alerts to assist and maintain a safe and secure environment. • Responds to urgent requests from all departments. 5 3. • Respond to routing requests of all departments of Westfields Hospital & Clinic. • Performs safety escorts to staff and visitors upon request. • Provides assistance to staff, visitors and patients. • Performs unlocks and lockups at the request of individuals and departments. • Provides appropriate customer service to all staff, patients and visitors. 5 4. • Report and investigate all incidents • Responds to resolve matters that threaten the safety of staff, visitors and patients. • Completes appropriate reports and submits all documentation within the scheduled shift. • Investigates incidents and completes follow up as necessary • Communicates information to departments/managers about incidents when necessary. 10 5. • Keep accurate documentation of all events during a scheduled shift. • Accurately signs in for payroll • Completes and submits all reports accurately and timely 10 6. • Responsible for quick registration for patients entering the emergency department. • Obtain minimal necessary patient demographics such as name, birthdate, address and phone number • Enter into the EMR. 40 7. Completes all other duties as assigned. 5 8. Understands or is able to seek out assistance in dealing with specific age groups. All Westfields Hospital & Clinic employees are responsible to create and support a culture of patient safety. This is demonstrated by identifying good catches and reporting of safety events. 100%