Key Responsibilities Business Development • Drive sourcing of loans, liability products, and other banking products through the BC network. • Identify, recruit, and onboard new Business Correspondents in the assigned territory. • Expand market penetration and increase customer acquisition. • Achieve monthly, quarterly, and annual business targets. Relationship Management • Build and maintain strong relationships with BC partners and key stakeholders. • Provide regular support and guidance to BCs on product offerings and sales processes. • Conduct periodic visits to BC locations to ensure business growth and service quality. Portfolio Management • Monitor portfolio health and ensure quality sourcing. • Track delinquency and coordinate for collections and recovery activities. • Analyze business performance and implement corrective actions where necessary. Training & Capability Building • Conduct product, process, and compliance training for BC partners and their staff. • Ensure BCs are updated on policy changes, new products, and regulatory requirements. Compliance & Governance • Ensure adherence to bank policies, RBI guidelines, and operational procedures. • Monitor KYC, documentation, and customer onboarding processes. • Conduct audits and reviews of BC outlets as per prescribed guidelines. Reporting & MIS • Prepare and submit business performance reports and territory MIS. • Track target achievement, productivity, and operational metrics. • Maintain accurate records of customer acquisitions and BC performance. Key Requirements Education • Graduate in any discipline. • MBA/PGDM preferred. Experience • 10-16 years of experience in sales, relationship management, microfinance, business banking, rural banking, or financial inclusion. • Experience in managing channel partners or Business Correspondents preferred. Skills Required • Strong sales and relationship management skills. • Good understanding of banking products and processes. • Excellent communication and negotiation abilities. • Strong analytical and problem-solving skills. • Ability to manage multiple stakeholders and drive execution. • Proficiency in MS Excel and reporting tools.