Reports to the Manager or Director of the department. Focus on learning how the organization operates and expected to gain valuable insight that can further chosen career field. In addition to office duties, will have the opportunity to meet managers, executives, and officers of the organization. Perform other duties as assigned. • Install and uninstall hardware and software • Show caregivers how to do basic computer tasks • Take hardware and software inventory when necessary • Learn how to use ticketing system and encourage caregivers to use it properly • Assist other departments with large projects that have a IT component • Assist other departments in department moves and relocations • Shadow multiple office positions and train in a variety of tasks • Other duties as assigned Education • H.S. Diploma - Required • Junior or Senior college level student - Preferred Work Experience • Computer knowledge - Required • Familiar with a variety of software program, including Word, Excel, Access, Powerpoint. - Required Licenses and Certifications • Upon Hire Travel Requirements • Must be able to travel between various system facilities and off-site locations as needed. - Required Skills and Abilities Essential Technical/Motor Skills • Input data into computer, able to use calculator, computer, telephone, fax and copy machine. Interpersonal Skills • Able to effectively communicate on the phone and in person. • Able to handle multiple projects simultaneously. Essential Physical Requirements Essential Mental Abilities • Performs basic math functions, manipulate numbers, and process information accurately. • Comprehend, explain, and understand interpretation of policies effectively. Essential Sensory Requirements • Visual skills required to locate files in alphabetical order. • Skills needed to communicate with customers by phone and in person. Exposure to Hazards Other Skills and Abilities